Payment Process
When you place an order with Lelbys your payment details are sent to a secure server. We neither receive nor store your credit card details. Please do not send us your credit card information via e-mail as this is not secure.

Once you have placed your order with Lelbys you will receive the first email from us confirming all of the details. After we have processed your payment we will ship your order. At this point you will receive a second email from us confirming payment and expected delivery.

Payment options
We accept payment by Visa, MasterCard and PayPal. 

Returns
Where any of our products are not satisfactory, please contact us within 14 days of receipt and we will arrange for exchange or for a refund. Shipping costs of the returned item is at the cost of the consumer. We will not exchange or provide a refund in the case of willful damage, nor where colour choice for item is concerned. We are proud of our products and guarantee 100% quality, so should there be a problem with any item, please contact us and we will do our best to help.

Filling a chair and buying stuffing

The chairs require approximately 1.5 kilo of Hobby Fill OR for a denser chair 1 kilo of Hobby Fill mixed with 500 grams of beans. Filling, both Hobby Fill and beans, can be purchased at haberdasheries such as Lindcraft and Spotlight.

Iron the cotton outer sleeve, then fill the inner calico chair. Make sure the outer sleeve (ironed if it is cotton of faux suede on a low heat) is facing the same way as the calico bag and start gently pushing the calico bag into the sleeve. Its a little like stuffing a sausage, push the bag into the sleeve, then rotate, repeat and rotate. It takes a little effort, about 5-10 minutes, but once done your chair will look stunning!